Academic Medical Centre’s Quality Improvement Plan Essay
Introduction
Medical facilities need to maintain a high level of quality management system so as they can meet their patient’s medical needs appropriately. The medical facilities industry deals with life-threatening conditions thus there is much need for accuracy and timely delivery of services by both medical and support departments (Pollitt & Geert Bouckaert, 1995). This paper discusses how to implement an organizational quality improvement plan at the Academic Medical Centre.
A brief history of the facility
Academic Medical Centre is a leading medical facility situated in Bijlmer, Netherlands; it doubles as a medical facility and a teaching center for the University of Amsterdam. The facility offers inpatient and outpatient services in all medical conditions to people in the locality and aboard. To give quality services, resources are required; however, resources are limited, there is a need to use the available resources appropriately.Academic Medical Centre’s Quality Improvement Plan Essay
The hospital aims to use the facility as a teaching and researching aid in developing medical solutions as it gives quality services to patients. To attain this mission, the facility has put in place some measures to align its programs to the mission, they include massive research and development of medicines, offering a conducive training environment, and retaining and employing experts in different sectors of the facility.
What is the role of consumers (patient, family, and friends) in your organization’s QI process?
An organization does not operate in isolation; there are customers, friends, and family to the facility. Before a QI program is implemented, the first step is to ensure that the organization understands the gap that it is not fulfilling well; the gap is the difference between what the patients, management, and stakeholders have on the organization. Patients, friends, and family members will play the role of information sources required to develop and implement an appropriate quality improvement strategy.Academic Medical Centre’s Quality Improvement Plan Essay
What external quality indicators are available to consumers regarding that organization?
The major role of a medical facility is to offer quality medical services to the patients and develop not only curative services but also preventive measures. External indicators available to consumers include improved health conditions of the societies, change of behavior patterns to those that can prevent them from diseases an example is a change in eating behavior.
